S.A.R.A
Staff messaging system for service and maintenance requests in hotels and resorts
SARA connects all departments with a single operations platform for faster guest service and better operational efficiency
Staff messaging system for service and maintenance requests in hotels and resorts
SARA connects all departments with a single operations platform for faster guest service and better operational efficiency
Task management for all departments
Every department on one system to improve productivity and efficiency through the automation of all requests such as Maintenance, Housekeeping, Room service, Concierge, IT… and much more.
Easy-to-use mobile App
On-the-go request entry from anywhere, push notifications, dedicated real-time chat rooms per request providing all lifecycle details.
Reports
Analysis of the nature of complaints and requests for a better understanding of common issues.
Enhanced checklists
For room inspection and engineering checklists.
Auto-dispatch request
With department-specific distribution workflows, requests are sent to the right department, and automatically escalated in case of service delays.
Web desktop
Real-time dashboard of daily tasks makes sure nothing goes unfinished.
Housekeeping management
Cleaning and inspection tasks, service status, room assignment… with optional PMS interface
Task planning
For scheduled maintenance and routine tasks.
Improved interaction across departments, increasing efficiency & accountability
Access all work and requests being done on property in real time from any mobile device
Communicate easily across every department while on the go
Monitor your property from anywhere, on any device
Never miss a ticket due to our custom escalations
Realtime Dashboard
Monitoring tool for your daily operations.
Offer all SARA App features on a desktop.
Reports
Useful tools for your daily, weekly and monthly meetings.
Help you analyze the nature of complaints and requests for a better understanding of common issues.
