list alarms


Staff messaging system for service and maintenance requests in hotels and resorts

SARA connects all departments with a single operations platform for faster guest service and better operational efficiency

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400+ hotels and 50,000+ users are using SARA everyday
list alarms


Task management for all departments

Every department on one system to improve productivity and efficiency through the automation of all requests such as Maintenance, Housekeeping, Room service, Concierge, IT… and much more.

Easy-to-use mobile App

On-the-go request entry from anywhere, push notifications, dedicated real-time chat rooms per request providing all lifecycle details.


Analysis of the nature of complaints and requests for a better understanding of common issues.

Enhanced checklists

For room inspection and engineering checklists.

chat android

Auto-dispatch request

With department-specific distribution workflows, requests are sent to the right department, and automatically escalated in case of service delays.

Web desktop

Real-time dashboard of daily tasks makes sure nothing goes unfinished.

Housekeeping management

Cleaning and inspection tasks, service status, room assignment… with optional PMS interface

Task planning

For scheduled maintenance and routine tasks.



Improved interaction across departments, increasing efficiency & accountability

Mobile Staff

Access all work and requests being done on property in real time from any mobile device


Communicate easily across every department while on the go

Access from Anywhere

Monitor your property from anywhere, on any device

Ticket Management

Never miss a ticket due to our custom escalations



Realtime Dashboard

Monitoring tool for your daily operations.

Offer all SARA App features on a desktop.



Useful tools for your daily, weekly and monthly meetings.

Help you analyze the nature of complaints and requests for a better understanding of common issues.